SPQA of Virginia will be conducting a Baldrige Criteria for Performance Excellence Workshop at Capital One in Richmond on January 12 and 13. 

The Baldrige Criteria for Performance Excellence asks questions critical to your organization’s success and sustainability in today’s competitive environment and global economy. The Criteria address seven areas: leadership; strategic planning; customers and markets; measurement, analysis, and knowledge management; workforce; process management; and results. The Virginia SPQA program is proud to offer this Baldrige Criteria for Performance Excellence workshop to help your organization accomplish all the above!

This two-day workshop will give an in-depth introduction to performance excellence terminology, as well as the U.S. Senate Productivity & Quality Award for Virginia criteria and core values that drive high performance in organizations. Presenters will discuss the seven criteria categories in detail and help attendees learn to identify critical success factors for their organizations and the importance of aligning work and resources to achieve desired results.

For more information, click on the link below or contact Bob Bowles at rbowles_spqa@yahoo.com.

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