Home

VBEC Learning Event: Developing Lean Leaders

January 4th, 2012 | posted by Director
in
Thu, 02/23/2012 - 10:00 - 12:00

VBEC Learning Event: Developing Lean Leaders
February 23, 2012

Capital One Town Center
15000 Capital One Drive
Richmond, VA 23238 

TO REGISTER FOR THIS PROGRAM GO TO: http://events.constantcontact.com/register/event?llr=eazbrycab&oeidk=a07e5asfpa94ae8f176 

THE PROGRAM

It takes Lean leadership to develop a Lean culture. That is why Capital One developed its Process Excellence Executive Leadership (PEEL) program – and it has made a world of difference.  

The PEEL 18-24 month program challenges and teaches executives to lead based on Lean principles. To show participants PEEL’s relevance, the program uses hands-on problem solving that focuses on current business needs within each leader’s organization. And leaders who have taken the PEEL program have changed the way they lead. 

PEEL works. In the words of one executive, “This PEEL program is reinforcing a leadership lesson for me: Value is not just created by what I do as a leader, but how I do it…and fostering that learning for others.”

Capital One has been on the Lean Six Sigma Journey for nearly a decade. During that time, hundreds of associates have achieved process certification and delivered strong results as leaders throughout the business. This presentation can help you with your Lean leadership.

In this presentation:

  • Find out why Lean requires a different kind of leadership.
  • Learn the PEEL keys to success.
  • Hear the lessons learned in developing executives with Lean leadership skills.
  • Find out how leaders can unlock the power of an organization.
  • Learn how Lean leadership can help your business.

STEVEN HALL, DIRECTOR OF PROCESS EXCELLENCE, CAPITAL ONE

Steven Hall is currently the Director of Process Excellence for Capital One, and is a Certified Lean Six Sigma Master Black belt. While at Capital One, Steven has held leadership roles in operations, risk management and process excellence.

Steven began his Lean Six Sigma journey over 16 years ago at AlliedSignal/Honeywell, where he held various positions in production, maintenance and quality. Since that time, he has successfully used Lean Six Sigma to drive productivity across business and operations functions.

Steven holds a Master’s degree in Business Administration from the University of Richmond and a Bachelor of Mechanical Engineering degree from Virginia Tech.

CAPITAL ONE

Capital One is a diversified bank whose subsidiaries offer a broad spectrum of financial products and services to consumers, small businesses and commercial clients. With approximately 43 million customers and $117 billion in deposits, Capital One is one of the 10 largest banks in the U.S. based on retail deposits.

The Enterprise Excellence team leads Capital One in its continuous Lean Six Sigma journey. Accountabilities include Governance, Leaning, and Process Validation across the company.